Terms & Conditions

Booking and Payment

Booking Process: All bookings must be made in advance through our website, email, or by contacting us directly. Confirmations will be sent via email.

Payment: Payments can be made in full or a 50% deposit with the remaining 50% due one month before. Failure to pay the remaining balance within seven days will result in the cancellation of the booking. Deposits are transferable but not refundable. 

Cancellations: Cancellations made more than 30 days before the tour date will receive a full refund.

Where cancellations made less more than 30 days before the tour date the full amount is transferable. 

Cancellation by Adam’s Cotswold Tours:

In the event of unforeseen circumstances, such as extreme weather or illness, we reserve the right to cancel the tour and provide a full refund or offer an alternative date.

Changes to Booking:

Modification Requests: Any changes to the booking must be requested at least 7 days before the tour date.

Last-Minute Changes: Any changes made less than 7 days before the tour date cannot be guaranteed.

Health and Safety

Guest Responsibility: Guests are responsible for their own health and safety during the tour.

Medical Conditions: Please inform us of any medical conditions, dietary requirements, or mobility issues at the time of booking.

Safety Protocols: Adherence to safety instructions provided by the guide is mandatory.

Conduct

Behaviour: We expect all guests to behave respectfully towards our guides and other guests.

Disruptive Behaviour: Any inappropriate or disruptive behaviour may result in the termination of the tour without a refund.

Respect for Local Areas: Guests are expected to respect the local environment, culture, and residents.

Guests are expected to wear seatbelts at all times in the vehicle.

Liability; Belongings: We are not responsible for the loss of personal belongings.

Third-Party Services: We are not liable for services provided by third-party vendors, such as local businesses (lunch)

Photography

Promotional Use: Photos taken during the tour may be used for promotional purposes on the website.

Consent: If you do not wish to be photographed, please inform me.

Local Businesses and Attractions

Support Local: We support local businesses and include visits to these on our tours. However, we are not responsible for the quality of services provided by these businesses.

Local Products: Purchases made at local businesses are at your own discretion.

Privacy

Personal Information: Personal information provided during the booking process will be used solely for the purpose of organising your tour and will not be shared with third parties without consent.

Data Protection: For more information on our privacy policy, please visit our website.

Governing Law

Jurisdiction: These terms and conditions are governed by the laws of England and Wales.

Disputes: Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

For more information, please contact Adam here.